Privacy Policy

Last Updated: 22-03-2026

Organizer: Fryslân Open 2026

Contact: privacy@fryslanopen.nl

  1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data in connection with the Fryslân Open 2026 event (hereinafter: “the Event”). We respect your privacy and process your data solely for the purposes described below, in compliance with the General Data Protection Regulation (GDPR). By using our website fryslanopen.nl or participating in the Event, you consent to the processing of your personal data as outlined in this Policy.

  1. What Personal Data Do We Collect?

We collect and process the following categories of personal data, depending on your relationship to the Event:

Category of Data Subject Data Collected Purpose
Participants – Full name – Date of birth – Address (street, house number, postal code, city) – Email address – Registration for the Event – Communication regarding participation and logistics – Identity verification (if required)
Spectators (Ticket Buyers) – Full name – Address (street, house number, postal code, city) – Email address – Ticket sales and processing – Event-related communication (e.g., updates, changes) – Delivery of tickets (digital or postal)

Important Notes:

  • Payment data (e.g., bank details) are not stored on our website. Payments are processed via external, certified payment providers (Mollie), which have their own privacy policies.
  • We do not collect special categories of personal data (e.g., health data, race, religion, or political opinions) unless explicitly and voluntarily provided by you (e.g., for medical emergencies during the Event).
  1. Why Do We Process Your Data? (Legal Bases)

We process your personal data based on the following GDPR legal bases:

Purpose of Processing Legal Basis (GDPR) Retention Period
Participant registration Necessary for the performance of a contract (participation agreement) Up to 1 year after the Event (unless legal retention obligations apply)
Ticket sales for spectators Necessary for the performance of a contract (ticket purchase agreement) Up to 1 year after the Event
Communication (emails, updates) Legitimate interest (providing event-related information) Up to 1 year after the Event
Marketing (opt-in required) Consent (if you subscribe to newsletters) Until you unsubscribe or 2 years after last interaction
  1. How Do We Protect Your Data?

We implement appropriate technical and organizational measures to safeguard your personal data against:

  • Unauthorized access,
  • Accidental loss or destruction,
  • Unlawful processing.

Specific Measures:

  • Encryption: All data is transmitted via secure connections (HTTPS).
  • Access Control: Only authorized personnel have access to personal data.
  • Storage: Data is stored in secure databases within the EU (or in countries with an adequate level of protection).
  • Third-Party Processors: If we engage external service providers (e.g., for email marketing or ticket processing), we enter into data processing agreements (DPAs) that comply with GDPR.
  1. Do We Share Your Data with Third Parties?

We share your personal data only in the following cases:

  1. With Service Providers that assist us with:
    • Email marketing (e.g., Mailchimp),
    • Website hosting and maintenance. These parties process data solely on our instructions and may not use it for their own purposes.
  2. With Government Authorities if legally required (e.g., tax authorities, law enforcement in case of suspected criminal activity).

We never sell or rent your data to commercial parties.

  1. Your Rights as a Data Subject

Under the GDPR, you have the following rights regarding your personal data:

Right Explanation How to Exercise
Right of Access You may request a copy of all personal data we hold about you. Email privacy@fryslanopen.nl with your request.
Right to Rectification You may correct inaccurate or incomplete data. Email us with the required changes.
Right to Erasure You may request deletion of your data, unless we are legally obligated to retain it. Email us with your request. We will assess feasibility.
Right to Restriction You may request temporary restriction of processing (e.g., during a dispute). Email us with your request.
Right to Data Portability You may receive your data in a structured, machine-readable format to transfer to another organization. Email us with your request.
Right to Object You may object to processing for direct marketing or based on legitimate interest. Email us with your objection.
Rights Related to Automated Decision-Making You have the right not to be subject to decisions based solely on automated processing (e.g., profiling). Contact us if you believe this applies to you.

How to Submit a Request:

  • Email privacy@fryslanopen.nl with:
    • Your name and contact details,
    • A clear description of your request,
    • A copy of a valid ID (if required for verification).
  • We will respond within 4 weeks. For complex requests, this may be extended by 2 months.
  1. Cookies and Tracking

Our website fryslanopen.nl uses cookies to enhance functionality and analyze usage. Below is an overview:

Type of Cookie Purpose Duration Consent Required?
Necessary Cookies Essential for website functionality (e.g., login, shopping cart). Session No
Functional Cookies Improve user experience (e.g., remembering language preferences). 1 year Yes
Analytical Cookies Collect anonymous statistics (e.g., Google Analytics). 2 years Yes
Marketing Cookies Track user behavior for personalized ads (e.g., Facebook Pixel). 2 years Yes

Your Choices:

  • Upon your first visit, we request consent for non-essential cookies via a cookie banner.
  • You can adjust your preferences at any time via the cookie settings on the website.
  • You can also block cookies via your browser settings.
  1. Data Retention Periods

We retain your personal data only as long as necessary for the purposes for which it was collected. Below are the standard retention periods:

Data Category Retention Period
Participant registration data 1 year after the Event (unless legal retention obligations apply)
Spectator ticket data 1 year after the Event
Communication data 1 year after last interaction
Marketing data Until you unsubscribe or 2 years after last interaction
Cookies As specified in the table in Section 7

After the retention period expires, your data is automatically and permanently deleted or anonymized.

  1. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, for example:

  • Changes in laws or regulations,
  • Adjustments to our data processing practices,
  • Technological developments.

How to Stay Informed:

  • The latest version of this Policy is always available at fryslanopen.nl/privacy-policy.
  • For significant changes, we will notify you via email (if you have consented to such communications).
  1. Contact and Complaints

For questions or complaints about the processing of your personal data, please contact our Data Protection Officer (DPO): Name: Patrick Werkman Email: privacy@fryslanopen.nl Phone: +31 6 87878747 Postal Address: Abe Lenstraboulevard 23-Q, 8448 JA, Heerenveen, The Netherlands Filing a Complaint:

  • If you believe we are not processing your data correctly, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Phone: +31 (0)70 – 888 85 00

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